Associate Director, Commercial Analytics - Liver Portfolio

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description

Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis, and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.

The Associate Director of US Commercial Analytics (within Gilead’s Liver Integrated Insights team) will be responsible for insight generation & strategic thought partnership for multiple brands in the Liver franchise. This individual contributor role will do so by managing projects of significant complexity requiring cross functional collaboration.  The role will also (1) have secondary accountability for Forecasting and (2) play an important role in helping to shape & synthesize Cross-Liver reporting.

This role requires leveraging a broad and deep skill set (functional expertise, therapeutic area knowledge, communication skills, influencing, executive presence, etc.) to help drive success across a variety of key stakeholders – including VP, Business Unit Executive Leaders, Brand Marketing, US Market Access, Field Sales, Commercial Operations, Finance, Medical and Global.

This role is based in Foster City, California.

Key functions of this role include the following:

Strategic Planning & Brand Performance Tracking

Lead development of data-based insights to inform brand, franchise, and business unit strategy and execution.

Lead performance/KPI development and reporting, including best practice sharing across TAs, enabling a thorough understanding of brand performance and opportunities based on a variety of inputs

Collaborate with brand marketing leadership to establish an annual business analytics plan by brand

Leveraging data and analytics to develop key insights to inform each brand’s strategy through the BPOA (Brand Plan of Action) process

Conducting analytics projects to inform a range of business issues, including MD and patient segmentation, customer journey and treatment flow analytics, sampling strategy and analytics, etc.

Performance reporting and diagnostics, including design and implementation of HQ facing dashboards and reports

Evaluating potential new secondary data sources and analytics methodologies to continually elevate the impact of business analytics

Actionable Insights

Leads the integration of insight and analysis from a variety of sources to inform material decisions through the delivery of robust opportunities and market context. Consolidates a variety of data and information into actionable brand opportunities.

Provides objective quantitative analyses and leads the development of business cases to determine key opportunities and address critical business issues for the brand and/or TA

Collaborating within the department to ensure business analytics context is integrated into Tactic Measurement and Marketing Mix work, to ensure business analytics insights are available to inform Forecasting, and identify opportunities to experiment with & integrate new AI/Predictive Analytics capabilities

Stakeholder Management

Interacts with a broad range of internal customers ranging from VP, executive directors of brand, marketing team, and IT.

Establishes and maintains business relationships in key segments of the Commercial organization, and consistently demonstrating a thorough understanding of internal customers’ business needs.

Viewed as a cross-functional subject matter expert and sought for advice on decisions that can impact business operations.

Lead and conduct quarterly functional review with key VP, Senior Directors, and stakeholders on business unit and domain area to share insights and analysis on relevant business, brand, and market issues

Strong evidence of project leadership (interaction with cross-functional partners, conflict resolution, and consensus-driving) and project management (planning, prioritization, objective setting, meeting management, and plan execution) is required

Management and relationship development with key stakeholder groups in Marketing and Commercial operations.

Management of external consulting resources from a project delivery perspective.

Advanced Analytics:

Identify business challenges and use cases to drive value through use of non-traditional analytical approaches.  Drive innovation in the use of new AI and predictive analytics techniques to improve efficiency and effectiveness of US Commercial strategy and operations, coordinating across all Commercial Operations teams.

Collaborate with business unit and brand marketing leadership as well as peer Commercial Operations teams (Sales Analytics & Operations, Forecasting, Commercial Strategic Insights, Marketing Operations, Commercial Learning & Development) to identify business use cases for application of AI and new analytics approaches (e.g., next best action, dynamic targeting, patient journey prediction, local marketing mix optimization, integrated multi-channel marketing, personalized training)

Basic Qualifications: 

Bachelor's Degree plus 10 years of relevant experience

OR

Masters' Degree plus 8 years of relevant experience

OR

PhD plus 2 years of relevant experience

Preferred Qualifications:

A firm grasp of complex modeling techniques that support various types of strategic analytics (e.g., forecasting, business analytics, sales incentive modeling, etc.) is preferred. Candidates with strong analytical capabilities without forecasting experience are also encouraged to apply.

Strong communication/influencing skills and executive presence required

Balances exceptional technical expertise with strong strategic thinking and practical business orientation

Able to distill complex information to essential knowledge, and persuasively present to all levels of management

Able to assume full responsibility for accuracy, reliability, and timeliness of deliverables completed through own efforts or those of vendors

Proven history of working and delivering on multiple projects simultaneously, with tight deadlines and changing priorities

Experience in a pharmaceutical environment is desirable, as is a solid understanding of principles relating to the area of functional specialization.

Experience with pharmaceutical data sources (e.g., IQVIA, Symphony Health) is required

Strong working knowledge of relevant software systems (e.g., MS Excel, MS Word & PowerPoint, Tableau, Databricks etc.) is required.

People Leader Accountabilities

Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.

Develop Talent - understand the skills, experience, aspirations, and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop, and realize their purpose.

Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.

The salary range for this position is: $195,670.00 - $253,220.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit:

https://www.gilead.com/careers/compensation-benefits-and-wellbeing

* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

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Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex , age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact [email protected]  for assistance.

For more information about equal employment opportunity protections, please view the  'Know Your Rights' poster.

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Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the  legal duty to furnish information; or (d) otherwise protected by law.

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Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.