Head of Digital & Tech (HCMC)

Location: Ho Chi Minh city

About the position:

You will lead GSK’s digital and technology strategy in Vietnam. You will build and lead a high-performing team that delivers digital products, data platforms, and technology services that support commercial, medical, and digital priorities. You will partner with regional and global leaders, local business stakeholders, and external partners to drive digital transformation, adoption, and measurable business outcomes. We value clear communication, practical decision-making, and a focus on impact. This role offers strong growth, visible impact, and the chance to unite science, technology and talent to get ahead of disease together.

Key responsibilities:

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

Set and lead the digital and technology strategy for GSK Vietnam, aligning priorities with business goals and regional programmes.

Lead and grow a cross-functional digital & tech team, including product management, omnichannel and AI, data, and IT operations.

Own delivery of key digital products and platforms (e.g., customer engagement, analytics, automation) from discovery to adoption and value realisation.

Partner with business, compliance, privacy, and security teams to ensure solutions meet regulatory and quality requirements.

Manage vendor relationships, contracts and budgets to secure scalable, cost-effective technology solutions.

Drive data-led decision making, measure outcomes, and continuously improve products through user feedback and performance metrics.

Why You?

Basic Qualification

We are seeking professionals with the following required skills and qualifications to help us achieve our goals

Bachelor’s degree in computer science, engineering, information systems, business or equivalent experience.

10+ years of experience in digital, technology or IT leadership roles in a medium or large organisation.

Proven experience leading product and delivery teams, including agile ways of working.

Strong stakeholder management skills and experience working with senior business and regional leaders.

Experience managing vendors, third‑party platforms and delivery partners.

Demonstrable track record of delivering measurable business outcomes from digital programmes.

Preferred Qualification

If you have the following characteristics, it would be a plus:

Experience in healthcare, life sciences, or other highly regulated industries.

Hands-on knowledge of cloud platforms, data platforms, analytics, and integration patterns.

Experience building teams and capability locally while partnering with regional and global centres of expertise.

Familiarity with privacy, security, and regulatory requirements relevant to health data.

Experience with digital commercial platforms, CRM, or customer engagement solutions.

Leadership experience managing budgets, roadmaps and organisational change.

What we value in you

You communicate simply and directly. You motivate teams through clarity and support. You make decisions using evidence and user insight. You create inclusive spaces where people contribute and grow. You focus on delivering value that improves outcomes for patients and healthcare partners.

Ready to make an impact?

If you are excited by leading digital and technology transformation in Vietnam and helping GSK unite science, technology and talent to get ahead of disease together, we want to hear from you. Please apply and tell us how your experience matches this role and the impact you want to make.

*Li-GSK

Skills

Agile Methodology, Cross-Functional Teamwork, Data Analysis, Design Thinking, DevOps, Prioritization, Product Development Research, Product Roadmapping, Project Management, Return on Investment (ROI), Software Development, Strategy Deployment, User Experience (UX), User Interface (UI) Design

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

We are committed to creating an inclusive workplace and providing equal opportunities for all applicants. We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team. If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact [email protected] . Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.