Clinical Supply Chain Senior Associate – Development Supply Chain Technologies (DSCT)
About this opportunity
Career Category
Supply Chain
Job Description
Role Descriptio n
You will report to the Manager, Development Supply Chain, and support the Development Supply Chain Technologies team (DSCT) in managing a customized ERP system designed to distribute investigational products to clinical sites. Your role involves collaborating with cross-functional and global teams to ensure that processes are dependable, compliant, and accurate , while also enhancing discipline, process rigor, and transparency.
Performance & Process Management
Keep business process related procedures up to date and inspection ready.
Support root cause analysis and ongoing process improvement initiatives.
Support the global team during audits and inspections.
Cross-Functional & Global Collaboration
Collaborate with Clinical Supply Chain, Clinical Study Teams, Quality, and DTI.
Compliance & Governance
Ensure execution in compliance with all applicable regulatory guidelines and Amgen procedures.
Provide support for deviation management, change control processes, risk assessments, and ensuring inspection readiness.
Roles & Responsibilities
Under general guidance of (Sr.) Manager/Manager, manage the following key responsibilities:
Manage intake process for tickets in ServiceNow assigned to the DSCT resolver group by allocating tickets appropriately and categorizing them by root cause for metrics tracking and visibility.
Monitor Clinical Data Quality reports to uphold SAP system data integrity.
Oversee and update Clinical Customer Master data within the SAP system to ensure precise and timely shipment of finished clinical goods to designated sites.
Help manage the DSCT team dashboard and attend weekly team meetings.
Attend DSCT weekly system issue meetings.
Help oversee the resolution of shipment issues for Investigational Product to clinical sites and aid in the reconciliation process.
Functional Skills
Must-Have Skills:
Proficient in SAP Order to Cash and/or Plan to Stock processes .
Experienced with information systems management platforms, such as Service Now .
Proficient in using data query tools such as Syniti and Power BI.
Experienced with process automation tools, robotic process automation, and basic artificial intelligence (AI) functions .
Basic Qualifications
Bachelor’s degree or Master’s degree with 5+ years of ERP or Information Systems experience
.
Job details
How this role compares
Computed from every other active Manufacturing & CMC role in our database, not just this employer's listings.
We currently track 373 comparable Senior Manufacturing & CMC roles across 53 biopharma companies.
Salary context
175 of 373 peers report a salary range (USD, annualized)
Peers share this role's job function and a matching or adjacent seniority level -- not necessarily the same therapeutic area or country.
Where these roles are based
Top locations among the 373 comparable roles
+ 14 more countries
Seniority mix
373 of 373 peers have a known seniority level
Therapeutic area mix
0 of 373 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
No peers with a known therapeutic area yet.
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.