Associate IS
About this opportunity
Career Category
Information Systems
Job Description
Job Description
Work Hours: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required. Potential Shifts (subject to change based on business requirements): Second Shift: 2:00pm – 10:00pm IST; Third Shift: 10:00 pm – 7:00 am IST.
ABOUT AMGEN
Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.
ABOUT THE ROLE
Role Description:
In this crucial role on the Amgen Lab Technology team for Process Development (PD), you will be responsible for the supporting and maintaining the Electronic Lab Notebook Software application managing issue resolution while ensuring outstanding customer support as well as monitoring system availability and performance. You will collaborate with product managers, designers, and software development engineers to advance capabilities for the Amgen PD’s Electronic Lab Notebook Platform, Chromatography data systems as well as expand the PD Instruments connectivity via the Instrument Data Acquisition (IDA) capability.
Roles & Responsibilities:
Work with the CDS product team to support the lifecycle of CDS platform software (Empower/Chromeleon/Unicorn)
Develop documentation and standard operating procedures for various lifecycle processes
Work with vendors to secure the latest version of CDS software, driver packs, patches and other software packages
Work with other Amgen infrastructure teams to stand up various infrastructure environments (DEV/TEST/PROD) in the cloud or on-prem
Provide support and fix for all CDS platforms
Perform testing and develop migration strategies for all CDS platforms
CDS software patching and compliance – ensure CDS platforms are secure and patched
Monitor, solve, and resolve issues related to case intake and case processing across ELN and IDA systems.
Work closely with internal teams, external vendors, and business partners to address dependencies and resolve bottlenecks for critical issues
Contribute to the development and execution of test plans and scenarios to ensure robust testing strategies
Support regression & functional testing activities to verify the changes do not negatively impact existing system functionality
Analyze and understand the functional & technical requirements of applications, solutions and systems, translate them into software architecture and design specifications.
Basic Qualifications and Experience:
· Master’s or Bachelor’s degree and 2 years of Information Systems experience or related field
Functional Skills:
Strong knowledge of Software Design and Development information systems and network technologies.
Extensive expertise in SDLC, including requirements, design, testing, data analysis, creating and managing change controls.
Proficiency in programming languages such as .Net, Python, JavaScript etc.
Thorough understanding of software development methodologies, including Agile and Scrum.
Experience with version control systems such as Git.
Partner with vendors and other team members to solve problems, test new software versions, and secure long-term solutions against the CDS platforms
Good-to-Have Skills:
Experience working in the Pharma and Biotech Industry
Familiarity with developing software in a GxP regulated environment
Familiarity with relational databases (such as MySQL, SQL server, PostgreSQL etc.)
Proficiency in programming languages such as Python, JavaScript or other programming languages
Experience with API integrations such as MuleSoft.
Hands-on experience on reporting tools such as Tableau, Spotfire & Power BI.
Soft Skills:
Outstanding written and verbal communication skills, and ability to translate technical concepts for non-technical audiences.
Excellent analytical and troubleshooting skills.
Strong verbal and written communication skills.
Ability to work effectively with global, virtual teams.
Team-oriented, with a focus on achieving team goals.
Strong presentation and public speaking skills.
EQUAL OPPORTUNITY STATEMENT
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to rec
.
Job details
How this role compares
Computed from every other active Information Technology role in our database, not just this employer's listings.
We currently track 190 comparable Associate Information Technology roles across 25 biopharma companies.
Salary context
30 of 190 peers report a salary range (USD, annualized)
Peers share this role's job function and a matching or adjacent seniority level -- not necessarily the same therapeutic area or country.
Where these roles are based
Top locations among the 190 comparable roles
+ 9 more countries
Seniority mix
190 of 190 peers have a known seniority level
Therapeutic area mix
0 of 190 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
No peers with a known therapeutic area yet.
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.