Visual Design Senior Associate (Taguig, National Capital, PH)

Visual Design Senior Associate

PURPOSE

Responsible for independent, timely and accurate processing of requests according to process documentation and company values (VACC, Fairness and Respect at workplace), process improvements and trainings.

YOUR TASK AND RESPONSIBILITIES

Understand, monitor and take proper action regarding KPIs

Ensure high standards in the operation and meet performance targets and SLAs

Support in solving, follow-up on issues and seek for solutions across teams, escalate of identified issues

Perform quality checks

Update official process documentation

Prepare and conduct internal trainings (process and tools) in the form of 1:1 workshadowing or group trainings

Organise and Participate in problem solving groups

Ensure 100% compliance to policy of the team

Ensure regular collaboration and alignment with all the other VDS team members

Perform activity reviews. monitor/define priorities for daily tasks.

Support TL, experts and the team in operational topics, follow-up on issues/escalations

WHO YOU ARE

Graduate of Graphic Design or any other related course, beneficial. Multimedia and AI skills is a plus.

Proven professional Experience in the respective process

Experience in Shared service Center environment, beneficial

Ability to use the relevant software (e.g. Adobe software)

Computer literacy, advanced in MS Office

English at least B2; fluent in written and spoken; second language: level of skills in spoken and written according to the position requirements

Open mind and flexibility in accepting new challenges (e.g. transitions, projects) and adapting to change

Ability to work independently and to work collaboratively within a team

Strong customer service skills

high level of focus on work quality/attention to detail and accuracy

Organizational skills, motivation and eager to learn

Proactive attitude

Ability to plan ahead and work adequately to meet tight deadlines

Local regulations and legal requirements vary per country of hire and will be discussed with considered candidates individually based on their potential of hire.

Bayer is an Equal Opportunity Employer/Disabled/Veterans

Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.

If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Job postings will remain open for a minimum of ten business days and are subject to immediate closure thereafter without additional notice.                 Division: Enabling Functions     Reference Code 877865   Functional Area: Marketing     Location: Philippines : National Capital : Taguig   Employment Type: Regular  Position Grade: E10   ]]>