Medical Affairs Operations Coordinator
About this opportunity
Company Description
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.co.uk . Follow @abbvie on LinkedIn, Facebook , Instagram , X and YouTube .
Job Description
The Medical Affairs Operations Coordinator (MAOC) plays a key role in enabling the Head of Medical Affairs (HOMA), the management team, and office- and field-based medical teams to operate effectively and efficiently. The role provides high-quality operational, administrative, financial, and project support to ensure the smooth delivery of medical activities, with a strong focus on compliance, execution excellence, and continuous improvement.
Through effective coordination and support, this role contributes to delivering business objectives and making a meaningful difference for patients.
The Medical Affairs function is fully aligned to affiliate strategy and execution while maintaining functional independence.
The MAOC is responsible for supporting a dedicated Medical Therapy Area team, with approximately 70% of the role focused on operational and administrative support and 30% focused on the coordination and tracking of key medical projects and initiatives.
The role requires strong collaboration across a matrix environment, working effectively with multiple stakeholders to deliver timely, accurate, and compliant support. Some external engagement engagement with external stakeholders will be required to support vendor set up and payments.
Key Responsibilities
Operational and Administrative Support (70%)
Manage internal contract and finance processes, including purchase order creation, budget tracking from quotation through to completion, Professional services Agreement creation for external Health Care Professionals (HCPs)s, Fair Market Value(FMV )requests, and new vendor requests
Coordinate office set-up for new starters and support onboarding and offboarding processes for employees
Provide day-to-day project coordination and administrative support in partnership with medical head office and field teams
Manage diary for the Head of Medical Affairs, coordinate internal meetings, prepare agendas, capture minutes, actions and decisions, and follow up to ensure timely completion
Maintain project documentation, governance records, and supporting materials in line with compliance and quality standards
Reconciliation of expenses for both meetings credit card and HoMA support
Booking travel and accommodation for HoMA
End-to-end project management of internal and external meetings including venue management
Managing shared Microsoft 360 email boxes to ensure business continuity and compliance such as Fair market value tiering process and Medical Scientific Liaison facilitated medical information requests
Project manage the lifecycle of Veeva materials and withdrawals to ensure high compliance standards met
Creation and business owner of both MAP and Veeva jobs for effective and compliant approval process for business activity
Support internal approvals, compliance checks, and adherence to relevant policies, procedures, and industry codes
Identify opportunities to improve processes, increase efficiency, and strengthen ways of working
Maintain departmental files and resources in accordance with company and regulatory requirements
Use AI-enabled tools appropriately to support efficiency, improve document and action tracking, strengthen reporting, and enhance workflow management, while ensuring confidentiality, judgement, and compliance are maintained
Undertake such other administrative activities that may reasonably be required to to ensure the effective operation of the Medical Affairs team.
Medical Project Tracking and Enablement (30%)
Act as project manager, to coordinate and monitor delivery of medical activities to ensure timelines and objectives are met for assigned projects
Track progress, risks, and dependencies across multiple medical projects, escalating issues where appropriate
Support the team by leveraging new digital technology - and AI-enabled productivity tools to improve visibility, prioritisation, and execution of key activities.
Lead training of the team where needed on new tools and processes as directed by the Head of Medical Affairs
Support wider medical team projects as requested
Qualifications
Degree in Business, Life Sciences, or a related field
Understanding of the pharmaceutical industry, compliance requirements, and relevant codes of practice
Experience in project coordination, ideally within pharma, healthcare, or a complex, fast-paced environment
Proficiency in project management tools and document management systems
Demonstrated strong planning, organisation, and communication skills
Self-motivating with a natural ability to work under pressure in rapidly changing environment within tight deadlines
Strong interpersonal skills. Adept at communicating effectively at all levels of the organization, including senior executive level contacts
Demonstrated commitment to compliance and quality
Ability to influence and coordinate cross-functional teams without direct authority
Sound judgment, accountability, and the ability to drive actions through to completion
Openness to adopting AI-enabled ways of working that support productivity, quality, and business outcomes
Additional Information
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
Job details
How this role compares
Computed from every other active Medical Affairs role in our database, not just this employer's listings.
We currently track 924 comparable Medical Affairs roles across 130 biopharma companies.
Salary context
175 of 924 peers report a salary range (USD, annualized)
Peers share this role's job function. This posting doesn't list a seniority level, so peers aren't narrowed by seniority either -- the range below may span more levels than usual.
Where these roles are based
Top locations among the 924 comparable roles
+ 52 more countries
Seniority mix
502 of 924 peers have a known seniority level
Therapeutic area mix
326 of 924 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.