Key Account Manager
About this opportunity
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
Job Summary职位概述:
Responsible for account management and promotion in the designated accounts and/or areas
负责指定区域内的客户管理和产品推广
Main Tasks & Responsibilities主要工作职责 :
Manage sales performance of account and achieve sales target as assigned by line manager
管理销售业绩,完成主管指定的销售指标
Implement Key Account Management system
执行重点客户管理系统
Keep improving KOLs relationship in respective areas.
持续加强与KOL在各领域的合作
Work closely with local distributors in the area assigned
与指定区域的经销商紧密合作
Promote products and services offered by the company to the customers (end users)
向客户（终端用户）推广公司的产品及提供服务
Coordinate instrument installation with Service Engineer and Application Specialist
协助维修工程师和应用支持专员安装仪器
Keep good and up to-date customer profile
维护和更新客户资料
Work closely with Service, Application Support team to ensure customer satisfaction
与维修工程师，应用支持专员紧密合作，以确保客户满意度
Assist in yearly budgeting exercise
协助制定年度计划
Prepare monthly report and sales forecast
准备月度报告和销售预测情况
Other projects or tasks assigned by line manager
主管指派的其他任务
Conduct business in full compliance including but not limited to Roche Secure, Roche Behavior in Business, Roche Competition Law Interactive Dialogues, Roche Safety, Security Health and Environmental Protection
遵循罗氏所有合规要求，包括但不限于罗氏信息安全，罗氏商业中的行为，罗氏竞争法互动对话，罗氏安全健康环境等，合法合理开展业务活动
Basic Requirements of the Job基本任职资格:
Education& Qualifications教育背景与专业资格:
At least Diploma in Clinical Diagnostics or appropriate Science
临床诊断或相关科学学位毕业
Good command of English in both spoken and written
英语说写能力俱佳
Good command of MS office software application
熟练应用微软办公软件
Experience工作经验:
At least 2 years’ experience in hospital diagnostics laboratory or 2 years’ similar sales experience in the industry. Instrument sales experience would be a plus.
2年以上医院诊断实验室检验工作经验，或者相关行业2年以上销售上经验。设备销售经验优先考虑。
Values & Core Competencies 价值观与核心能力：
Demonstrate Roche values of Integrity, Courage, Passion
体现罗氏的价值观：真诚,勇气,激情
Follow Roche Operating Principles
遵循罗氏运营准则
Equip with the core skillsets as required by this role
根据所在职能部门的岗位要求，具备这个角色所需的必要技能
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
Job details
How this role compares
Computed from every other active Sales role in our database, not just this employer's listings.
We currently track 436 comparable Manager Sales roles across 63 biopharma companies.
Salary context
85 of 436 peers report a salary range (USD, annualized)
Peers share this role's job function and a matching or adjacent seniority level -- not necessarily the same therapeutic area or country.
Where these roles are based
Top locations among the 436 comparable roles
+ 39 more countries
Seniority mix
436 of 436 peers have a known seniority level
Therapeutic area mix
123 of 436 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
Open in 2 locations
How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.