Consultant - FMSO

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work, but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.

About Lilly

At Lilly, everything we do starts with patients. We unite caring with discovery to make life better for people around the world. Headquartered in Indianapolis, Indiana, our global team of over 50,000 employees work with urgency and purpose to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. We bring our best to this work because people depend on it. If you're driven by purpose and determined to make a meaningful difference for patients, we invite you to bring your skill and your commitment to Lilly.

About Commercial at Lilly, Bengaluru

The medicines Lilly develops only reach patients if the commercial engine behind them works with precision. At Lilly in Bengaluru, the commercial function builds and powers that engine, designing the capabilities, generating the intelligence, and developing the strategies that Lilly's customer-facing teams around the world depend on to connect medicines to the people who need them. The work here is not local in scope. It shapes how Lilly operates commercially across geographies, business units, and markets globally.

Job Description

Title: Consultant, Field Medical Strategy and Operations (FMSO), GOSO, Commercial

Location: Lilly Bengaluru, Karnataka, India

Company Overview

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 50K+ employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Key Facts | Eli Lilly and Company (https://www.lilly.com/about/key-facts)

Position

This position is within the Field Medical Strategy & Operations (FMSO) organization, a centralized field medical team aiming to maximize the impact of Lilly's Field Medical community through standardized tools, innovation, and processes around the world. Our goal is to operationalize BU field medical strategy through the personal channel enabled by an expanding Field Medical India team within Lilly Bengaluru.

This is an execution-focused, hands-on Consultant role (P1) reporting to the FMSO Associate Director, working within a team that provides critical capabilities for Eli Lilly's Global Field Medical organization, including, but not limited to, AI/Automation Strategy Implementation, Field Medical Sizing & Structure, Territory Alignment Design and Maintenance, Customer Segmentation & Identification, Customer Maintenance Operations, Medical Engagement Planning, CRM Platform Support, Field Call Planning and Refinement, and ad-hoc field analytical needs.

Key Accountabilities

Executional Excellence:

Medical field AI strategy implementation including discovery, planning and execution support

HCP/HCO call plan, alignment and refinement summary data handling for medical territory management

US and Global field medical data analysis and management (HCP/HCO/KOL/Publication/Clinical Trial/H1/Engagement, etc.)

Support Global Sizing, Alignment & Territory Management for the team

Drive AI strategy project execution for the team

Platforms & AI Enablement:

Strong understanding of Databricks, and Claude Platforms for build, configuration and integration

Strong understanding of SQL, AWS/Redshift, MS Fabric, and Python/PySpark

Contribute to Core Ops Optimization and GMAO AI agentification initiatives

Contribute to pipeline delivery for medical insights analysis & AI initiatives for scientific insights delivery

Understand of medical data sources, HCP, HCO, PubMed, ClinicalTrials, MedComms, etc.

Technical implementation for projects, platform maintenance, upgrades, and testing

Support escalated field queries / T3 support

Minimum Qualification Requirements

Bachelor's Degree (preferably in Engineering, or related quantitative background) with 3 to 6 years of experience in Field Medical Operations, Pharma Analytics, or Field Strategy and Optimization

Accountable with a passion for delivering results and a superior customer experience

Knowledge and use of a variety of skills including (but not limited to) Databricks, Claude, Co-Pilot, and other AI tools, SQL, mCRM/VEEVA, AWS/Redshift, Python/PySpark, MS Fabric, and Excel, with understanding of the best tool for a given situation

Working knowledge of Jupyter Notebook, Python, and Tableau or other visualization platforms

Experience with HCP/HCO data management, loading/extraction, administration, interfaces, and analysis

Ensure compliance with company policies and applicable state & federal laws and regulations

Ability to quickly analyse upstream and downstream impact for system changes

Other Information

Strong interpersonal, communication, and analytical skills

Works well in a team environment and on own initiative; comfortable operating hands-on/execution-first

Experience in a pharmaceutical / field medical / commercial / sales or marketing operations team

Speak and write fluent English; other languages are an asset

Experience working effectively in cross-functional, global teams

At Lilly, caring is not only what we do for patients. It is how we work. We believe the people who dedicate themselves to making medicines better deserve an environment that makes their lives better too, one where they are supported, respected, and given the space to do their best work. This is not just a policy. It is who we are.

Lilly does not discriminate based on age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https://careers.lilly.com/us/en/workplace-accommodation ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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