Access Operations Associate, based in Egypt

Career Category

Value and Access

Job Description

HOW MIGHT YOU DEFY IMAGINATION?

You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission, to serve patients, drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.

Live

What you will do

Let’s do this. Let’s change the world. In this vital role, you will support coordination and deployment of Gulf Patient Support Programs from a centralized Egypt-based location, ensuring alignment with local market requirements and internal compliance standard.

Execute and deploy all the strategies and activities to follow up and support patients’ related services and programs and to interact with third parties who work in patient support programs.

Ensuring best efficiency and utilization of PSPs across Gulf

Support Prices’ control, tracking, and business case development

Responsibilities

PSP Operations:

Coordinate PSP implementation and operational activities across Gulf markets from Egypt.

Monitor PSP performance metrics, dashboards, patient journey KPIs, and vendor deliverables.

Support contract administration, vendor onboarding, purchase orders, and reconciliation activities.

Maintain PSP documentation, SOPs, trackers, and audit-ready records.

Coordinate with cross-functional teams including VAP, Finance, Compliance, Legal, Medical, and Commercial teams.

Pricing & Access Support Operations:

Support the preparation of pricing business cases for Gulf markets.

Consolidate pricing assumptions, sales estimates, and budget impact inputs.

Maintain pricing trackers and reimbursement dossiers databases.

Support development of pricing approval packages and governance documentation.

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Access Operations Associate professional we seek is a teammate with these qualifications:

Qualifications

Minimum Requirements

Bachelor’s degree in Business Administration or Finance

A minimum 2-3 years of experience in a similar position

1-2 years of experience at a pharmaceutical/biotechnology organization in Patient Support Programs is strongly preferred

Experience managing different vendors (contract management, relationship management)

Management of computer systems (CRM databases & MS Office)

Fluency in English, both in oral and written communication

AI

Preferred Requirements

Experience in pharmaceutical pricing, market access, finance, commercial operations, or healthcare economics.

Advanced Excel and financial modelling skills.

Experience supporting pricing submissions, reimbursement processes, or business case preparation in the pharmaceutical sector.

Required Training

Product and market/PMC

Amgen IS applications

Amgen values, culture, policies and business processes

Presentation skills

Patient centricity seminaries

Patients’ Support Program related trainings on LMS

Competencies

Communicates information clearly and accurately; both orally and in writing

Effectively balances multiple priorities and the needs of cross-functional teams

Takes a proactive approach to identifying breakdowns in service, information flow and process; resolves issues appropriately

Demonstrates a service-oriented approach in all activities

Shows openness to learning and to adapting to change

Maintains strong attention to detail

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

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Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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